Refund Policy

Your investment peace of mind is our priority—understand our straightforward refund policy.

At Strootaay, we strive to provide the best investment experience in unlisted shares. However, due to the nature of the services and investments offered, certain limitations and conditions apply to refunds. Please read the following refund policy carefully before making any investment through our platform.

  1. No Refund for Completed Investments

    Once an investment transaction is completed and confirmed, Strootaay does not offer any refunds. Unlisted shares are highly speculative in nature and subject to market risks, and as such, all sales are considered final.

  2. Cancellation of Pending Transactions

    If you have initiated an investment but the transaction has not been processed or confirmed, you may be eligible to cancel the transaction and receive a full refund. To request a cancellation, please contact us immediately at support@strootaay.com. Cancellation requests will only be considered before the transaction has been finalized.